It’s entirely up to you whether you transfer these to us digitally via the customer portal or send them directly in the post. Your personal account manager will be happy to help with any questions you may have.

Sie haben die Möglichkeit, Ihren Schaden über das Kundenportal, digital und direkt zu melden. Ihr persönlicher Kundenbetreuer steht Ihnen bei Fragen gerne zur Verfügung.

Step 2:

Send the completed PDF to us

Print to sign or draw with electronic signature.

Step 3

Fill in the fields on the right.

Upload the completed damage report and click on "Send damage report".

Alternatively, they can also download the completed PDF directly via
the customer portal or by e-mail, FAX or post.

Fax: +43 1 906 26-36

CONZEPTA‘S RieVers Austria GmbH
Heiligenstädter Str. 28/Top 3
AT-1190 Vienna


Report the damage directly to us via the customer portal, provided that you have
are already registered. You can find the login at the top of the page. Otherwise
please contact your customer advisor.

Information video about the customer portal: